Refund Policy

Return Policy
We do our best to earn your business trust and your satisfaction,We offer a 14 Day Money Back Guarantee on all items we offer. Please call customer service at (310) 550-1492, in advance to notify us of the return within 14 days of purchase date.
We will make sure to provide the best solutions to resolve any misunderstanding or mistakes. If you are not satisfied with your purchase, you may return eligible items for an exchange or refund within 30 days, buyer pays return shipping. Thank you!!

Restocking Fee
All returns are subject to a $25 restocking fee. Items over $50,000 are subject to a $250 restocking fee.
Furthermore this is always the case unless otherwise agreed by the Swissaccesstime staff via mail, fax or e-mail. ( Exceptions applies )

Return Eligibility
Items must be in new condition, meaning unworn with the security tab (if applicable) intact. Conditions which will void your ability to return merchandise includes: Scratching, Breaking, Wearing items, Opening the inside of watch, Removing links, Removing the security tab on high-end items, or lastly, if the auction explicitly says in the description that the item cannot be returned.

Return Instructions
Before returning any item, you must message us to get a RMA# (Return Number). We will send you an email with this number, a form to fill out, and a return address to send the item to. Please write this number on at least three sides of the return box to ensure that the package clears security. Keep your purchase, accessories, security tags if provided, and all packing materials in new condition to avoid refusal of the returned merchandise. Items received "Not as Described"
Please notify us within 5 Business Days of purchase if there is a significant discrepancy with an order. Please inspect all packages when they are received.

Refunds will post within 5 business days.

We guarantee authenticity 100%.